BOCAhealthcare GmbH ("us", "we", or "our") operates the https://www.boca-health.com/ website and the BOCAhealth mobile application (the "Service").
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
As is common across websites, to use certain features of a BOCAhealthcare GmbH properties we may ask you to register, create an account, provide your full name and email address and create a password. Once you have created an account, you will have the option to fill out a form to create your profile (all or portions of the information you submit may be included in your profile). When you create your profile, we collect personal information about you, such as name, address, location, e-mail address, which will be stored in order to provide services to you and to conduct other activities including, without limitation, processing your registration, maintaining a profile about you, processing your request to receive newsletters and email announcements, or to voluntarily participate in surveys or contests, and/or communicating with you about services and products we think may be of interest to you. In those cases, in which you proceed to purchase anything through the Service we require your name, billing address, phone number, e-mail address, shipping address, credit card information and credit card security codes. We use this information to process your order(s) and, if any questions arise, to contact you about your order(s). We may also use it to contact you about other products and services we feel may be of interest to you. In general, BOCAhealthcare GmbH will first try to e-mail you, but may contact you by phone or send an electronic message to you if you have provided these details and your consent to such contact. Personal information is also used to provide personalized services to you, such as show tracking and recommendations. We may provide data about our users, traffic patterns, products, services and site information to third-parties (such as vendors, advertisers and our business associates) (“Third Parties”), but, except as otherwise described in this policy, we will use reasonable efforts to provide it in a form that does not directly identify you.
We may create anonymous data records from your personal information (“Anonymous Data”) by excluding information (such as your name) that makes the data personally identifiable to you. Once we create Anonymous Data, this Anonymous Data becomes our property. We use this Anonymous Data in many ways including analyzing user request and usage patterns, creating reports and performing analytics so that we may enhance the content of our services, improving site navigation and providing meaningful analysis of habits, usage, trends, and effectiveness of marketing campaigns, etc. as part of our products and services. BOCAhealthcare GmbH reserves the right to use and disclose Anonymous Data to third parties in its absolute discretion.
If you are logged into Facebook or another social networking site (“SNS”) that we support, and you access but are not logged into the BOCAhealthcare GmbH properties, we may receive information from Facebook or the SNS to make it easier for you to create an account on the BOCAhealthcare GmbH properties.
When you visit BOCAhealthcare GmbH websites and other BOCAhealthcare GmbH properties, we and our advertising associates may store and access information from your device, including "cookies", clear GIFs (which are also sometimes called web bugs or web beacons) and browser details. We may collect information such as your browser type, the type of operating system you use, the domain name of your Internet service provider, IP address, pages visited on the site, services used and how you have used them. We and our advertising associates do this for a variety of purposes. In the case of our advertising associates, this may include the personalization of advertisements based on your visits to sites in that party’s network. Please note that BOCAhealthcare GmbH properties do not currently respond to a web browser’s “do not track” instructions (e.g., a “do not track” signal). However, Google analytics manages ‘Do Not Track’ instructions from your browser in accordance with its own privacy policies: http://www.google.com/intl/en/policies/privacy/
When you provide information to BOCAhealthcare GmbH, that information is collected and maintained either by BOCAhealthcare GmbH or by an authorized agent or contractor of BOCAhealthcare GmbH, including, without limitation, web hosting companies, customer care service providers, and/or transaction processing service providers, unless specifically stated otherwise at the point of collection.
We use commercially reasonable efforts to safeguard the confidentiality of your personal information. However, due to the design of the Internet, ever-changing technology and other factors outside of our control, we cannot guarantee that communications between you and our servers will be free from unauthorized access by third parties or that we will not be subject to security breaches. To the extent permitted by law, we will have no liability for the disclosure of personal information due to errors in transmission or unauthorized or unlawful acts of third parties. You are responsible for the security of your user name, ID and password for any of the BOCAhealthcare GmbH properties. Please take care when using and storing them and let us know immediately if you lose them or suspect they are compromised. Our practice is to retain your personal data for so long as we believe it is relevant to us. We may retain your personal data for up to 3 years from the last interaction with you. Anonymous Data is not subject to this retention practice and we may keep and use it indefinitely.
Protecting the privacy of children is important to us. For that reason, none of our BOCAhealthcare GmbH properties are directed at anyone under 13 and they are not structured specifically to attract anyone under 13. We also do not collect or maintain personal information from those users who we actually know are under 13. Should we learn or be notified that we have collected information from users under the age of 13, we will immediately delete such personal information. If you are under 18 and wish to delete information attributed to you from our BOCAhealthcare GmbH properties please contact email@example.com with details of your request.
When you register to access certain BOCAhealthcare GmbH properties, you provide us with personal information for us to contact you (including sending you marketing material). You can let us know that you do not wish to receive announcements or marketing material from us by either e-mailing us (from the account registered with us) with a written request to opt out of receiving further materials from us or opting out from the marketing material by using the ‘unsubscribe’ function in these marketing materials. If you opt out or do not provide your personal information then some services and features (such as personal information services, recommendations and tracking of ratings and likes and dislikes) may not be available to you or may be deleted. All newsletters and e-mail announcements from us will contain an unsubscribe link that also allows you to opt out at any time from these messages.
Where you have registered to access certain BOCAhealthcare GmbH properties, you may review and update the personal information that you have provided to us by visiting the set up page of the relevant BOCAhealthcare GmbH properties and updating your account profile (where this function exists) or e-mailing your request for change from the email account that is registered with us.
Your European Rights If you are a resident of the European Economic Area (“EEA”), then in respect of your personal information collected and held by BOCAhealthcare GmbH, you have the right to: (i) access the personal information we process on you; (ii) request restriction of our use; (iii) rectify inaccuracies in the personal information; (iv) deny or withdraw your consent to all or some of our use of your personal information collected by us; (v) lodge a complaint with a supervisory authority; (vi) subject to the anonymous data paragraph above, deletion of your personal information from our system of records. However, in such event we may not be able respond to or engage further with your enquiry with the company. BOCAhealthcare GmbH aims to keep its records about you as accurate as possible. If you would like to review, change or delete details you have supplied us with or wish to exercise any of your other rights, please contact us as set out below.
If you have any concern about privacy at BOCAhealthcare GmbH, please send us a thorough description of your concern to firstname.lastname@example.org and we will try to resolve it.
If BOCAhealthcare GmbH data protection officer is unable to help you, we suggest you refer to your local privacy regulator for help.